*End user support allows you to outsource your support requirements to us for FREE, in most of our plans, with free training included. We can provide fully branded support right from your very own help desk with your own brand name. When your customer opens a ticket, our support agents (with free training included) will reply and resolve tickets making it seem as if someone from your company responded. You can also login to the helpdesk via admin view to check and manage tickets from your PC or your mobile phone. If you want you can even reply to your tickets and see exactly what your clients are inquiring about or the issues they are having and respond personally. Our agents work based on your guidelines and specific requirements, with the ability to sign NDA to keep your environment safe.
For more information about this service, please email lidia.rutkowska@core-lead.net